They gripe about their server tacking the gratuity onto their bill, without realizing that the sum was actually the valet parking charge. They fault the pulled pork for being "too shredded," when, by definition, that's exactly what pulled pork is. They complain that the appetizer is too small—"a 3/4-inch diameter of food on a big plate, about 1/4 of what I would expect"—not recognizing the absurdity of such a large portion of foie gras. They air their criticisms to everyone on the internet, but rarely share them directly with the chef. These are the anonymous commenters on local restaurant review sites, message boards, and blogs: a source of both delight and ire to the local... More >>>