Duluth man was so upset about internet service, he threatened to blow cable company up

Steven Saari: Not a satisfied Charter Communications customer.
Steven Saari: Not a satisfied Charter Communications customer.

We've all been there. (Ahem, Comcast, ahem.)

SEE ALSO: Al Franken rips into FCC approval of Comcast-NBC merger

Steven Saari, a 28-year-old Duluth resident, pleaded guilty yesterday to a gross misdemeanor after he threatened to blow up a Charter Communications office in Duluth last summer. The reason? He was upset about his internet service.

Last July 10, Saari was on the phone with Charter's call center. Unsatisfied about how employees were dealing with his service problems, he said, "I guess I'm going to have to deal with the Duluth office by kicking down the door and blowing it up."

Sure enough, Saari, an honorably discharged Marine Corps combat veteran who served in Iraq and Afghanistan, showed up later that day outside a Charter office in his black Jeep. Cops arrived at the scene and Saari complied with their orders to get out of his vehicle and surrender.

According to the Duluth News Tribune, Saari was charged with a felony count of making terroristic threats, but ended up pleading guilty to a lesser gross misdemeanor charge of trespassing on a public service utility. He'll likely serve three years of probation and is barred from possessing firearms.

Next time, we'd advise skipping the bomb threats and instead just threatening to cancel your service. That usually seems to work when I'm dealing with Comcast, even if I have to waste an afternoon on hold and pulling my hair out to the world's worst muzak before I get any satisfaction.

-- Follow Aaron Rupar on Twitter at @atrupar. Got a tip? Drop him a line at [email protected]

Sponsor Content


All-access pass to the top stories, events and offers around town.

  • Top Stories


All-access pass to top stories, events and offers around town.

Sign Up >

No Thanks!

Remind Me Later >