I just placed my last order with Midwest, I took advantage of their Christmas "deals" only to discover that since I'm a Veteran I cannot combine those offers with my veteran's discount.I waited 4 weeks before I contacted them to determine why my order hadn't shipped,they told me I needed to remove all of my Christmas "deals" (10% off a holiday extract kit, and a $25 gift card on orders of $75 or more).Basically they lured me in with the promise of a deal and said "Oh wait you're a Veteran these deal don't apply to you."Thank Midwest.
I ordered 3 extract kits with "upgraded" yeast packs which put me at about $120 order. they still would not honor the gift cert and the discount to the holiday extract kit.
I've enjoyed their kits and have been impressed with them in the past but I think I'm going to mail order to other LHBS from now on.