Um, I had terrible service when I was there. There were only 4 tables filled at the time, and I still had terrible service. My drink sat empty for quite a while before I was asked if I wanted another. I got the 10 course tasting, and several dishes weren't explained to me, just dropped off. I think that some of their friends were there, because they spent more time there than serving us and the other tables. The only people that I know that have gotten great service have been cute single girls...
Best Service - 2011
Travail Kitchen and Amusements
The kitchen and amusements come together at Travail, where the cooks also serve as the waitstaff, and often as the entertainment. While it would be easy to assume that the chefs would naturally recommend everything on the menu, they take into account guests' preferences and backgrounds. Never tried pork belly? Well then, you haven't lived. Feeling low on iron? You'll want the burger, made from a house-ground blend of sirloin, butter, and rendered beef fat. That said, the cooks/waitstaff could easily make an argument for every dish they prepare, from the fried chicken to the grilled watermelon. And after dinner the staff may even challenge you to a game of beanbag toss.
Really? Couldn't you have considered giving one restaurant award out of the many you offer to the people who work in the front of house? The chefs at Travail may do a great job, but there are professional servers out there who also have a huge impact on whether or not you have a good time in a restaurant. It would be nice to see them get a little credit now and then.