By Jake Rossen
By Jesse Marx
By Michelle LeBow
By Alleen Brown
By Maggie LaMaack
By CP Staff
By Jesse Marx
Call him Babyface. Even Tim Pawlenty's political foes are prone to leavening their criticisms with testaments to what a personable guy he is. The quality is an asset to any politician, but it's especially useful to one with Pawlenty's slash-and-burn fiscal politics. If you conjure the names of other Midwestern governors who have pushed similar spending devolutions--Wisconsin's Tommy Thompson, Michigan's John Engler--you notice that most are polarizing figures with a reputation for public mean-spiritedness. Not Pawlenty. Up to now, anyway, he has shared Jesse Ventura's greatest political strength, which was the public impression that what you saw was what you got. And what you saw in Governor Tim's case, or were supposed to see, was an earnest if penurious public servant who was not out to hurt people, even if his policies did just that. (As to the last, so what? In American politics, professed intentions always count for more than results.)
One reason nice-guy politicians like Pawlenty fare so well is that people naturally assume they possess the other attributes we associate with nice people, such as fairness, guilelessness (relatively speaking; they needn't be Pollyannas, but they can't be inveterate schemers either), and a habit of treating others as they would like to be treated--in other words, of holding themselves to the same standards of conduct as everybody else.
Clearly none of this applies in Pawlenty's case, unless you take the governor's doe-eyed account of his current troubles at face value. We are asked to believe that he a) served actively and responsibly as a board officer for a telecom holding company, earning stock that he eventually cashed in for $10,000, yet never knew a thing about the questionable marketing habits of a key subsidiary; and b) gave no thought to concealment when he set up the functional equivalent of a blind shell company to receive tens of thousands of dollars in payments from a pal and telecom associate during his 2002 run for governor.
Pawlenty's flair for political calculation under pressure has never been more evident than on the Tuesday after the first Pioneer Press story broke. He spent an astonishing two hours talking to the press about allegations that a telecom whose board he'd served on was guilty of shady business practices; his manner was humble, though he never exactly stopped talking like a lawyer. "I don't want to say I wasn't responsible," he hedged. "All I want to say are the facts. Should I have known? If the answer is yes, then I am responsible, no question about it." If the governor balks, you must let him walk!
During the session, Pawlenty offered an additional, oh by the way disclosure: He had also received large payments from his friend, political ally, and telecom associate Elam Baer during Pawlenty's run for governor last year. These fees (or not) were said to total considerably more than he earned as a legislator, yet the arrangement was never publicly disclosed. Moreover, he conceded, he could not really account for any specific legal projects he had worked on.
The governor only wanted to come clean about his associations with the Baer circle, he implied--though he had obviously felt no need to disclose any aspect of them before the shit hit the fan. When the press sit-down was over, no one in attendance commented in writing on the mastery of what Pawlenty had done: He had used the occasion of a minor scandal to let the air out of a potentially major one. Public opinion usually does not look kindly upon undisclosed financial relationships between politically connected businesses and politicians who seem to have done no demonstrable work for their money.
So far the gambit is working reasonably well. The local papers did dwell on the "consulting" disclosure for a couple of days, but by last Friday the stories had grown softer and were full of experts making excuses on the governor's behalf, about the ease of making such a mistake and of correcting it. In Friday's Pioneer Press, one story logged pundits' complaints that the governor himself was keeping the scandals alive by talking about them too much. I guess it's left to me to defend his intelligence and sound judgment: The governor, like any good lawyer caught at a disadvantage, is talking about them just enough to dilute and confuse the real issue.
Pawlenty's preemptive disclosure was hardly brilliant in one sense. Lots of nine-year-olds have already figured out there's less trouble if you 'fess up in toto when you're caught. But it was both shrewd and bold by the lights of contemporary political practice, which typically dictates more lies and stonewalling in the hope that people will get bored and forget about the whole mess. And they always do. Seen from that angle, maybe there is a bit of genius in Pawlenty's approach--by his Tuesday revelation, he slipped a real live baby into the tepid bathwater of the board membership scandal. And now, barring fresh disclosures, all he has to do is wait for it to be thrown out. The DFL has already indicated through its silence that it won't be pursuing the affair seriously (see Robson, p. 20).
The Friends of Tim are right when they claim that their actions are garden-variety stuff. The real outrage is the political culture in which they are garden-variety stuff. Friends-gate is one of the better glimpses we have had of the workaday connections between business and politics--the fruits of what Pawlenty calls "networking"--since former Senator Bob Packwood's diaries were pried loose by congressional subpoena in 1995.
Everywhere you look in this saga you see friends helping friends--which is to say, insiders helping themselves, and with nothing resembling the openness and probity they expect commoners to display in their daily affairs. The Pawlenty crowd, after all, consists of legendarily tough-minded, fiscally responsible, pay-as-you- go people, avatars of the philosophy of government that says a man never stands so tall as when he stoops to collect co-payments from a single mother. There are no safety nets in Pawlenty's ideal world, except for the ones that people of goodwill and means construct for each other on an informal and largely surreptitious basis.
And while we are on the subject of rectitude and hypocrisy, a few words about the FOT's chosen industry. Elam Baer, the telecom entrepreneur at the center of it all, told reporters that he entered the field because it represented a "great business opportunity." What sort of opportunity, exactly?
Small outfits like the NewTel companies are purely marketing operations. They buy long-distance capacity (time on phone lines, that is) from large carriers and scramble to resell it to consumers, the theory being that their low overhead costs then allow them to undercut the big guys' rates and thrive through the open market. In practice, though, the telecom business is full of small-time, often transient operators with the same idea. The resulting competitive climate is one in which the surest way to get ahead fast is to hustle customers through some version of the technique known as slamming, which involves the use of telemarketers to switch consumer accounts to your service with deceptively obtained consent or none at all. Originally it was the big companies, not the little ones, that pioneered the practice, but now it is most notoriously the province of the minor players. As Pawlenty partisans have pointed out, a great many small telecoms have complaint records as bad or worse.
This is the business culture into which Pawlenty and his circle happily waded, and in a certain sense they did thrive there. Carlene Hughes, a Washington state utilities investigator, told the Pi-Press: "New Access seems to be good at slamming and seems to be good at doing it for a long time--and then moving on when the states catch up with them." Another company that Baer co-founded with Vicki Grunseth, QAI, was the subject of similar claims. Following the early 1997 raid by Wisconsin officials of a firm connected to QAI, state investigators wrote, "Clearly, a pattern of misrepresentations and deception is being used by QAI Inc. to induce prospective customers into ordering their service." Later that year Baer and Grunseth sold out their interest in QAI, and subsequently launched NewTel.
Fast forward. The brightest star in this little constellation runs for governor in 2002 with financial assistance from one of the others. This seeming campaign contribution--and why not think of it as such? the governor reasserted through a flack in last Saturday's Pi-Press that he would not release evidence of any actual work he did for the money--goes undisclosed until other details surface regarding Tim Pawlenty's connections to Elam Baer.
Pawlenty wins the election and appoints a man recommended by Baer, a US Bank mortgage executive named Glenn Wilson, to head the Commerce Department. Wilson in turn hires another FOT, gubernatorial campaign manager Tim Commers, whose résumé includes marketing directorship of the oft-criticized QAI and an episode in which he was sued for allegedly running a telemarketing operation that misrepresented his anti-abortion group as another, better known one. When this old news comes to light, Commers resigns, adding that he has never done a single improper thing. "Why should I put myself through this when I can go back to the private sector?" he demands. Indeed.
But mostly the Friends of Tim prosper. Pat Awada, who owned the verifications company charged with making sure New Access didn't engage in slamming, moves on to greater things as well. Her membership in the Pawlenty circle helps her gain the Republican nomination for state auditor. She sells her company to one of NewTel's co-founders, David Buss, and gets paid partly in NewTel stock. Because she now occupies the auditor post and is charged with keeping an eye on state finances, she is the most shrill of the FOT after the story breaks, even going so far as to claim a success rate of 99.9 percent in her New Access endeavors.
I think it's fairly safe to call this ridiculous on its face. In consumer affairs, especially those involving the murky world of telemarketing, typically only a small fraction of the wronged even know where to turn to complain, and a smaller fraction still actually bothers. If the ranks of the offended were as minuscule as Awada contends, then in all likelihood there would have been few, if any, complaints against NewTel. Second, since the telecom industry regularly depends on predatory marketing that, at best, plays fast and loose with the law, what do you suppose would become of a small-time verifications company that actually did its job that well? Please.
There is no facet of all this that doesn't stink. Also none that really violates the evolving norms of Banana Republican governance--a phenomenon hardly restricted to Republicans, we should note, though they do own most of the playing field now.